I pride myself on providing excellent customer service and I will always try and help, even if it is just looking for advice.
So it means so much to receive such lovely feedback. Thank you I really do appreciate it.
Click here to view all my 95 ‘5 Star’ Etsy reviews
Wow! Rarely leave reviews but this item met all of my expectations and then exceeded them. A beautiful, quality item, exactly as I hoped. Delivered within the projected time frame. The way in which this bangle has been so beautifully wrapped, the personal touches and care are way beyond my expectations. I didn't want to open the package to look at the bangle as it was so perfectly wrapped. I carefully opened it and was able to reseal but genuinely blown away by the level of care this seller has put in to presenting a single piece of jewellery. Absolutely delighted and would not hesitate to recommend.
Very pleased with my new purchase, first time I have bought directly from Monica, I have already got two other bangles of yours bought from Filey.
I’ve come back to yours time after time because I love the texture, and you also do large sizes which I need. Thank you again
Gorgeous bespoke ring.. This seller is one of the best on Etsy...
Ive had four rings made and keep coming back for more... Ive had compliments from complete strangers when I wear the rings.. Great quality and a premium.. I love it â
Beautifully created bangle. I ordered the wrong size and Monica could not have been more helpful in getting it back to her, resized and redelivered. All done with excellence and grace. At++ seller. Will definitely buy from Monica again.
Thanks for an all round great experience
Beautiful bracelet! I am so happy that l was able to get a handmade, custom size bracelet of such high quality. I have larger wrists and I'm grateful to the artist for giving the chance to add to my collection.
Monica is a genuinely wonderful seller, from her prompt communication, quick delivery and advice. I had to change the size of my bracelets and she went above and beyond to make the alterations and get them back to me in super quick time. The bracelets are solid with a nice weight to them, I requested one smooth and one textured effect and they are just stunning. Thank you Monica, I will treasure them xx
5* seller, great communication, absolutely stunning pendant, my mother-in-law was over the moon! Thank you!
Used the sizing guide Monica has although when we got the bracelet sadly it was one size too large.
Wasn't any trouble though, returned the item and as soon as it was received back, Monica sent us the next size down which fitted perfect.
Best advice I can give is to get in touch with her to confirm what size is best after giving her your measurements. She replied within 10 minutes to all our messages.
Bracelet is stunning, pictures don't do it justice.
Superb service from a truly great Etsy seller
Beautiful item - gave this as a gift and it was very well received! Great communication from seller also. Thank you!
My Daughter absolutely loved these earrings that I bought her 30th beautiful colour and really good quality!
If I could give Monica more than 5 stars I would. simply gorgeous bracelet. with fantastic engraving. Love love love it!
Monica is the best of the best! she is so lovely, replies so fast to messages and goes out of her way to make sure you're happy. I can honestly say this was the best customer service I've had in my life! I will definitely be buying from her again! I've also recommend her to all my friends. The bracelet arrived so quickly and is just stunning. I can't fault anything! I gave it to a friend for her retirement and she is extremely happy! I also had the bracelet engraved and that has been so well executed. 100%
Thank you Monia
This item is exactly what I ordered first class & delighted with my purchase & arrived in beautiful packaging & with a personal touch from the seller . Would definitely recommend..
Monica The owner of The Company Is a really Lovely and really very helpful. I got This for My Daughters 18th and she absolutely loves it would highly recommend
Absolutely delighted with the bangle. Beautifully shiny, good weight and very well made. Monica was friendly, helpful, attentive and efficient. Could not have asked for better service. Highly recommended.
Highly polished, light reflective and sturdy bangles with tough feel. Perfect for daily use and as stacking bangles. They are so addictive that this is my second purchase from MM. 2+3=5 bangles. Communication with Monica was pleasant and delightful. Delivery was much earlier than expected, in light of coronavirus. Monica has always gone out of her way to deliver her services ! Thank you, Monica !